Privacy Policy

Best Book Publisher ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

1.1 Personal Information You Provide

When you use our website or services, we may collect personal information that you voluntarily provide to us, including but not limited to:

• Your name, email address, phone number, and mailing address
• Payment information such as credit card details or other billing information
• Manuscripts, book content, artwork, audio files, and other creative materials you submit for our services
• Account credentials if you create an account on our site
• Communication records such as emails, messages, and inquiries you send us

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers and other diagnostic data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content and advertisements. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings, but some parts of our site may not function properly without them.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services and website
• To process your orders and payments
• To communicate with you about your projects, inquiries, or account
• To send you marketing communications, newsletters, and promotional offers (with your consent, where required)
• To personalize your experience on our website
• To detect, prevent, and address technical issues or security breaches
• To comply with legal obligations and enforce our Terms and Conditions

3. Legal Basis for Processing (If Applicable)

If you are located in jurisdictions such as the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract with you
• Compliance with a legal obligation
• Legitimate interests, such as improving our services and protecting our business

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information only in the following circumstances:

• With Service Providers: We engage trusted third-party vendors to assist in delivering our services, such as payment processors, web hosting companies, marketing platforms, and printing partners. These providers are contractually obligated to keep your information confidential and use it only to perform services on our behalf.
• For Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety or that of others.
• With Your Consent: We may share your data with third parties if you give us explicit permission to do so.

5. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption, access controls, secure servers, and employee training. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can request corrections to inaccurate or incomplete data.
• Deletion: You may request that we delete your personal data, subject to legal or contractual exceptions.
• Restriction: You can request that we limit how we process your personal data.
• Objection: You may object to certain processing activities, such as direct marketing.
• Data Portability: You have the right to receive your data in a structured, machine-readable format.

To exercise these rights, please contact us using the details in Section 14. We will respond in accordance with applicable laws.

8. Children’s Privacy

Our services and website are not intended for children under the age of 13 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children without parental consent. If we learn we have inadvertently collected data from a child under this age, we will delete it promptly.

9. International Data Transfers

If you are located outside of our primary operating country, your information may be transferred to, processed, and stored in the United States or other countries where our service providers or affiliates operate. These countries may have different data protection laws. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

10. Third-Party Links and Services

Our website may contain links to third-party websites, tools, or services that we do not control. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. Marketing Communications

With your consent where required, we may send you promotional emails or newsletters about our services, special offers, and industry news. You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our website or services after changes constitutes your acceptance of the updated policy.

13. Your Choices

• You can control the use of cookies via your browser settings.
• You may choose not to provide certain information, though this may limit your ability to use some services.
• You can unsubscribe from marketing emails at any time.

14. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

• Email: info@bestbookpublisher.com
• Phone: (512) 221-1590
• Address: 5250 Old Orchard Rd, Skokie, IL 60077

We will respond to your inquiries as promptly as possible and in accordance with applicable data protection laws.

15. California Privacy Rights (If Applicable)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal data we collect and how we use it.
• The right to request deletion of your personal data.
• The right to opt-out of the sale of your personal data (we do not sell your data).

For California residents, to exercise these rights, please contact us as described above.

16. European Economic Area (EEA) Residents

If you are located in the EEA, you have the right to lodge a complaint with a data protection authority if you believe your rights under the General Data Protection Regulation (GDPR) have been violated.

Thank you for trusting Best Book Publisher with your creative projects. Your privacy matters to us.